Here for your ride.

We ship free of charge to the 48 contiguous United States using UPS or FedEx. Alaska and Hawaii are not included.

Orders are normally processed within 2 business days. Estimated transit time is 5–7 business days after processing.

Yes. Cancellation requests must be received at least 8 hours before dispatch. Email online-store@hyritt.com as soon as possible.

No. To avoid fulfillment errors, the delivery address cannot be changed after the order is placed. If the order is eligible for cancellation, cancel it and place a new order with the correct address.

Contact the shipping carrier first and ask them to investigate the delivery.

Eligible returns have a 7-day return window. Opened or used products are not eligible for return. Return authorization is required before sending anything back. For non-quality returns, customers pay return shipping, and no restocking fee is charged. Approved refunds are issued within 5 business days to the original payment method. See the Returns & refunds page for full details.

After the issue is reviewed, responsibility for return shipping and the appropriate resolution are determined case by case.

Yes. Contact online-store@hyritt.com and receive return authorization before sending a product back.

Approved refunds are returned to the original credit card or PayPal account used for the order.

TTSCOOTER accepts credit cards and PayPal.

The billing statement name is ttScooter_Store.

Amazon is a popular and trusted marketplace, but its seller commissions are relatively high. TTSCOOTER sells directly so more resources can go toward long-term product support and after-sales service.

TTSCOOTER is an original design manufacturer specializing in electric scooters. We handle product research and development, design and assembly, and own the intellectual property rights for our products.

Urban routes in North America often include slopes. A dual-motor scooter provides stronger hill-climbing support than a single-motor setup. On flat ground, you can switch to single-motor mode to reduce power use.

Electric scooters are generally ridden while standing, which can help keep clothing neat during a commute. When folded, they take up less space and can be stored under a desk or in the trunk of a car.

The scooter combines metal frame components with replaceable electronic parts. Under normal riding without falls or collisions, frame components rarely fail. If a controller, dashboard, light or another electronic component develops a fault, the affected part can usually be replaced to return the scooter to normal operation.

Most TTSCOOTER scooters are rated IPX5 or higher and can withstand rain splashes. For rider safety, avoid riding in the rain. Do not park or leave the scooter in standing water, because water can damage electronic components.

Tires and brakes are wear items. We recommend checking them regularly, replacing brake pads after about 310 miles of riding and replacing tires after about 375–500 miles, or sooner if inspection shows excessive wear or damage.

No. TTSCOOTER products are personal transport devices for adults and should not be used by minors.

Put your safety first and stop riding in a safe place. Take photos or videos that clearly show the problem, add a written description, and email everything to online-store@hyritt.com. This information helps our team identify the issue and provide technical support.

Email online-store@hyritt.com for product questions and support.